FAQ


Do you offer returns?

Not currently.


When will I receive my order?

My postage days are every Monday/Tuesday. Please note that your order will be posted on these days only during the week. The time estimates below are from the day they are posted, not the day when the order was placed.


UK delivery aims for next working day.


International orders:

Europe: 3-5 working days.

Worldwide: 6-7 working days.


If there are any postage delays on my end, check my Instagram Story or my 'Shop' highlight for regular updates.


Who do you ship with?

Every product is shipped with Royal Mail. All prices are amended to their postage rate. UK orders are posted first class, international orders are shipped international standard.


I think my package has been lost in the mail?

Please email me or DM me on instagram if you think your package has been lost. However, please allow extra time outside of the estimated delivery window for your package to arrive due to delays because of Covid-19. 


Where do you source your products?

I try to source the majority of my products locally in Oxford, or from specific online businesses. All illustrations and designs are my own.